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Support

Most likely, your question is answered below...

TECHNICAL ISSUES DOWNLOADING

There are two most common culprits:

1) Your browser

Sometimes the issues can be tied to the extensions installed in a browser. It may also be that your current browser is not update and you’re using an older version. Try downloading in a different browser (not a cell phone). Try Chrome, Internet Explorer, or Firefox.

2) You can’t find the file location

Sometimes, it will download, but discretely, to somewhere hard to find. Try looking in Downloads under My Computer or search the title of the file on your computer for where it could be hiding.

• If that doesn’t work, you’ll want to search Google for help with your specific browser. Usually typing in the error code you are seeing is very helpful when searching.

• If you’ve purchased something from my shop (not a freebie) and are having trouble downloading something, please contact my shop help here: https://help.shopify.com/questions

AN ITEM IS SUPPOSED TO BE FREE, BUT IT'S NOT COMING UP AS FREE.

If an item is supposed to be free, but showing a price, that is because the item is usually sold at that price, but the free item is a courtesy to you.

When you go through checkout, it should show the price as free.

If it does not, the error is on your end and not ours. As every device is different, we can't trouble shoot every case. We highly suggest trying on a computer (desktop or laptop) device. 

CAN I SHARE YOUR ESSENTIAL OIL RECIPES ON MY BLOG OR SOCIAL MEDIA PAGES?

At this time, we are unable to give permission to share the essential oil recipes. Due to heavy monitorization from the FDA, we recommend anything you share concerning essential oils online be approved specifically with your essential oil company provider.

DO YOU OFFER PRIVATE COACHING?

I have a huge love of helping others and do have a couple options! One is a three month private mentorship program and the other is a Blog Optimization Critique. You can find out more information on both these services here: https://www.sarahtitus.com/coaching/

I'D LIKE TO UNSUBSCRIBE FROM YOUR EMAIL LIST

That's no problem at all. Simply click the "Unsubscribe" button on the email you received and that will do the trick. If you signed up for a few different freebies and therefore, are on a few different lists, you'll want to click "Unsubscribe" for each email you receive.